Shipping & Returns

Shipping

We currently ship within the UAE.

Processing time: 2–4 business days
Delivery: 3–5 business days

Orders are carefully packaged by hand.
You will receive a tracking number once your order has been dispatched.

Shipping costs are calculated at checkout.

International shipping coming soon.

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Returns

We want you to love what you receive.
If something isn't right, we're here to help.

You have 14 days from the date of delivery to request a return.

To be eligible, items must be:
— Unworn and unwashed
— In original condition with tags attached

To start a return, please contact us at pinar@zerlastudio.com
with your order number and reason for return.

Once we receive and inspect the item,
your refund will be processed within 5–7 business days.

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Questions?

We're always happy to help.
Reach us at pinar@zerlastudio.com
or via Instagram @zerlastudio